Podižemo prodaju na viši nivo

Podižemo prodaju na viši nivo

Pomažemo vam da sprovedete vaše strategije i dostignete odlične prodajne rezultate.
Naš rad podređujemo osnovnom cilju: uspešnijoj prodaji naših klijenata

Naš rad podređujemo osnovnom cilju: uspešnijoj prodaji naših klijenata

Usmereni smo na implementaciju i merenje rezultata.
Povećavamo prodajne rezultate

Povećavamo prodajne rezultate

Mercuri International vam pomaže u postizanju visokih rezultata u prodaji. Zajedno sa vama definišemo željene rezultate, oblikujemo najbolja rešenja i merimo povraćaj investicije.
Prodajni menadžment - ključni faktor uspeha

Prodajni menadžment - ključni faktor uspeha

Vaši menadžeri prodaje su ključni za postizanje uspeha u prodaji. Mercuri International vam pomaže da ih pretvorite u vrhunske.

Taking Sales to a Higher Level

Customer service excellence with Maersk Line
Nazad

Customer service excellence with Maersk Line

This is a series of videos based on interviews with Cary Baily-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.

Introduction to the program
Driving the Decision - why Maersk Line decided to develop their customer service staff
Program Goal – the aim with the program
Project Management – how the program was rolled out
Keys to Success – how the program was rolled out
Personal Involvement – the importance of personal involvement in the project
Step 1 Analysis
Step 2 Consulting
Step 3 Training
Step 4 Implementation
Step 5 Consolidation
Key Outcomes - the benefits of the program
Behavior changes seen among the staff
Comments from customers - what Maersk's customers say
Similar Situations - things to think about if you are in a similar situation
Advice to others